Digital Download Return & Refund Policy
Digital Products Only
All products sold on this website are digital downloads. No physical items are shipped.
Because digital files are delivered electronically and cannot be returned, all sales are final once the download has been delivered.
Returns & Exchanges
Returns, exchanges, or cancellations are not accepted for digital downloads.
Refund Exceptions
Refunds are not provided for digital products except in the following situations:
You received the wrong file
The file is corrupted or incomplete
You are unable to access or download your purchase due to a technical issue
If any of these occur, we will gladly:
Provide a replacement file, or
Issue a refund when appropriate
Download Assistance
If you experience difficulty accessing your files, please contact us within 7 days of purchase so we can assist you promptly.
Contact Information
For all questions regarding your digital purchase, contact us at: info@sherihulan.com
In the subject line : Download Help
